Privacy Policy

Introduction

Tiffin in Toronto (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tiffinintoronto.ca.

Information Collection

We collect personal information that you provide to us directly when you place an order, create an account, or contact us for customer service. This includes your name, delivery address, email address, and phone number. We also collect anonymized data through Google Analytics that cannot be connected to individual users.

Use of Information

We use your personal information to process your orders, arrange deliveries, and provide customer service. The information collected is shared with our delivery partner, Trexity, to ensure your tiffins are delivered accurately and on time.

Sharing of Information

We share your personal information with third-party service providers such as our delivery partner Trexity, who assist us in fulfilling your orders. These third parties are contractually obligated to keep your information secure and use it only for the purposes of providing the services we have requested.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement various security measures to protect your personal information, including:

  • Encryption: All sensitive information transmitted online is encrypted using Secure Socket Layer (SSL) technology to ensure it is protected during transfer from your browser to our servers.

  • Access Controls: Access to your personal information is restricted to authorized personnel only. These employees are bound by confidentiality obligations and may be subject to disciplinary action, including termination, if they fail to meet these obligations.

  • Secure Storage: Personal information is stored on secure servers protected by firewalls and other advanced security technologies. We employ industry-standard practices and regularly update our security protocols to prevent unauthorized access, data breaches, and other vulnerabilities.

  • Regular Security Audits: We conduct regular security audits and vulnerability assessments to ensure our systems remain secure and compliant with industry standards.

  • Data Minimization: We collect only the information necessary for the purposes outlined in this privacy policy and retain it only for as long as needed to fulfill those purposes or comply with legal requirements.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking

We do not store cookies on our website. However, we use Google Analytics, Meta Business Suite, and Squarespace’s tracking technology to collect anonymized data to understand website usage and improve our services.

Customer Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please email us at contact@tiffinintoronto.ca. We will respond to your request within two working weeks of confirming your identity.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: